Privacy POLICY

Privacy Policy for Mitsu Guesthouse

1. Introduction
Mitsu Guesthouse (« we », « our », or « us ») respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you stay at our guesthouse, located at 467 Patak Rd, Phuket, 83100.

2. Information We Collect
We may collect personal data from you when you make a booking, stay at our property, or use our services. This includes:

• Personal Information: Name, email address, phone number, passport details, and payment information.
• Booking Information: Dates of your stay, room preferences, and special requests.
• Usage Data: Information on how you interact with our website or reservation system.
• Cookies and Tracking Technologies: If you use our website, cookies may be used to enhance your experience.

3. How We Use Your Information
We use the information collected for the following purposes:

• Reservation Management: To confirm bookings, process payments, and communicate important information.
• Legal Obligations: Comply with local laws, including guest registration with authorities.
• Improvement of Services: To improve guest experience, handle feedback, and provide personalized services.
• Marketing: With your consent, we may send you promotional offers or newsletters. You may opt-out at any time.

4. Sharing of Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:

• With Service Providers: Third parties who assist us in providing services (e.g., payment processors or cleaning services).
• With Authorities: As required by local law for guest registration or security purposes.
• Legal Reasons: If required to comply with laws or respond to legal requests.

5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights
You have rights regarding your personal data, including:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to correct any incorrect or incomplete data.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Withdraw Consent: You can withdraw your consent to process your data at any time.

8. International Transfers
If we transfer your personal data outside Thailand, we will ensure that the information is protected under applicable laws and regulations.

9. Changes to This Privacy Policy
We may update this policy occasionally. Changes will be effective immediately upon posting, and we will notify you of significant changes where applicable.

10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:
Mitsu Guesthouse
467 Patak Rd, Phuket, 83100
Phone: 0926564707
Email: Mitsuhostel@gmail.com